A copy of the Student Manual can be viewed here.
Details of the terms of claiming refunds is available here. Refer also to the fees page.
We are legally obliged to report statistical information about you to the government for recording and audit purposes. Other than this, we safeguard your rights under the Australian Privacy Principles and only share your information with Third Parties with your written permission or as you have allowed by signing the declaration on the enrolment form or the pre-training questionnaire.
We are also now obliged to verify the authenticity of any qualification you offer as evidence for RPL or Credit transfer (previously we just required JP notarisation). Authorisation for us to contact other organisations is now included in the declaration on the enrolment form.
A copy of the Privacy Notice that complies with the National VET Data Policy is found here and on our enrolment forms. You are required to sign both the general declaration and the privacy notice declaration when you enrol.
Due to an increasing incidence of copying ideas and work from others, the student must acknowledge the source and list the author. If they fail to do this they are committing plagiarism. Plagiarism will see them having to do the work over after having a competency interview.
Copying the work of fellow students is not plagiarism, it is cheating. It is done with intent to obtain a competency by illicit means and therefore a serious offence. Cheating may lead to the enrolment being cancelled without notice. If this happens the student will be allowed 30 days to make a case as to why the enrolment should not be cancelled. This will then be sent to a mediator together with the assessment evidence and other supporting documents. In the case of a cancelled enrolment there are no refunds.
Click here for a copy of the complaints policy.
|You may request copies of any student policies and procedures at any time, or ask to be issued with a print copy of the Student Manual before you enrol.
Contact us if you require more information about your rights and obligations.
This is often interpreted as meaning 30 days from the time your assessor signs you off. This is not the official sign off date, which applies from the date the CEO authorises issue after all quality checks have been made.
Click here to see the response we got from ASQA on this rule.